Privacy Policy

We value your privacy and are committed to protecting your personal information.

Information we collect

When you interact with our website or contact us via WhatsApp or other channels, we may collect your name, phone number, email address, and any details you choose to share.

How we use your information

We use your information to:

Respond to enquiries and provide support
Process and manage orders
Communicate updates related to your request

Legal basis for processing

Where applicable, we process your information based on:

Your consent when you contact us
The need to fulfil a request or order
Our legitimate interest in improving our services

Data sharing

We do not sell or rent your personal data. Information may be shared with trusted third parties (such as delivery or logistics partners) only where necessary to fulfil your order.

Data retention

We retain your information only for as long as necessary to fulfil your enquiry or order, and for reasonable record-keeping purposes, unless a longer period is required by law.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Cookies & tracking

Our website may use basic cookies or analytics tools to improve user experience and understand website usage. These do not personally identify you.

Third-party services

If you contact us via platforms such as WhatsApp, your data may also be subject to their privacy policies. These platforms may independently collect certain usage data and metadata.

Data security

We take reasonable measures to protect your information, including secure hosting and standard encryption practices (such as SSL). However, no method of transmission over the internet is completely secure.

Updates to this policy

We may update this policy from time to time. Any changes will be reflected on this page.

Contact us

For any privacy-related concerns or requests, please contact us at: shopangls@gmail.com