Frequently Asked Questions

Orders & Customisation

What is Angls?

Angls is a premium silver décor and gifting brand offering handcrafted pieces designed for modern homes and meaningful occasions.

Do you offer customisation?

Yes, most of our pieces can be customised to suit your requirements, including size, finish, and quantity.

Do you accept bespoke orders?

Yes, be it a Chair, Temple, Painting or something else, we accept bespoke orders for clients looking to create something entirely unique.

Is your entire collection displayed on the website?

Our website showcases limited selection. Please contact us to enquire about our complete collection

How do I place an order?

Orders are placed via WhatsApp or email. Once details are finalised, we confirm and proceed accordingly.

Do you accept bulk or corporate orders?

Yes, we specialise in bulk and corporate gifting, including wedding favours, return gifts and any other special occasion.

Do you offer video call consultations?

Yes, we can arrange a video call to help you better understand the product or view pieces in detail. This is especially helpful for bulk or bespoke orders.

Are your products suitable for gifting?

Yes, our pieces are designed to be meaningful gifts, ideal for weddings, return favours, and special occasions. Most of our products come in gift ready premium velvet box.

Shipping & Delivery

Do you ship across India & internationally?

We ship across India and offer international shipping. Please note that customs duties, taxes, and handling charges are not included in our prices

What are the delivery timelines?

Same day delivery in Delhi NCR for available products. Typically ship within 5 days. For bulk and bespoke orders, Timelines will vary based on product and customisation. Estimates are shared during confirmation.

What if my order arrives damaged?

Please contact us within 3 days with photos. We will arrange a suitable resolution.

Product & Care

What materials are used?

All our products are 999 pure silver-plated or silver-cladded over resin or wood, depending on design.

Will the product tarnish over time?

While all our products are finished in high quality lacquer, slight tarnishing may occur naturally which can be managed with proper care.

How do I care for silver products?

Store in a dry place and wipe with a soft cloth. Avoid moisture and harsh chemicals.

Support

Who can I contact for queries or assistance?

Reach us via WhatsApp or email at shopangls@gmail.com.

Where are you based?

We are based in Delhi and cater to clients across the country as well as internationally.